Reference

live123 Terms & Conditions for Your Account

DANA, QRIS and a clear account path sit beside the Terms & Conditions that govern your access to live123.

Account accessWallet recordsPolicy changesIndonesia terms
live123 live123 Terms & Conditions for Your Account
CONTACT ROUTES

Account, Wallet and Policy Contact

A policy question should have a clear route, so we keep the support link close to your account and wallet records.

Account access Open the support link from your account when phone verification or a device session prevents access. We use the account record to identify the relevant Terms & Conditions clause and explain the next step.
Wallet status For DANA, OVO, GoPay or QRIS questions, provide the receipt reference and the displayed status. We check the transaction record against the wallet rules before asking you for any further account detail.
Policy requests Use the same support route to ask about a policy change, request a copy of your account record, or raise a wording concern. We keep the conversation tied to the Terms & Conditions you accepted.
ACCOUNT SAFEGUARDS

Security Rules Behind Your Account

Our handling of this policy starts with the account record you create and the permissions needed to operate it.

Phone verification

We require a clear phone verification step before account access because the Terms & Conditions link activity to one identifiable account path. Keep your contact detail current so a session check can be completed.

Device sessions

A mobile browser may keep a session while you move from the login page to Blackjack or another lobby area. We may request another check when a device change does not match the account record.

Wallet records

Transaction references for DANA, OVO, GoPay, QRIS, bank transfer and virtual account are retained to reconcile account activity. We use those records for status checks under the payment clauses.

Cookie choices

Cookies can remember session preferences and selected settings, but they do not replace your account credentials. Your browser controls whether cookies remain, and changing that setting may affect access continuity.

Data requests

You may contact us through the account support path to ask what personal details are held, request a correction, or question how a record relates to these Terms & Conditions.

Record retention

We retain account, verification and transaction records for the period needed to operate the agreement, resolve disputes and meet applicable duties. A support request can ask about the status of a specific record.

Terms & Conditions Questions Before Access

The questions below address the account steps and policy points Indonesian customers usually check first. Each answer relates to our Terms & Conditions rather than general lobby features. If your situation concerns a particular wallet receipt, device session or verification message, use the account support path with the reference shown on your screen.

They cover account registration, phone verification, device access, wallet transactions, account records, policy changes, closure requests and permitted use. They apply when you access the service where local law permits.

Yes. The payment clauses cover DANA, QRIS, OVO, GoPay, bank transfer and virtual account instructions. The wallet name shown in your account determines the record we check for a status question.

Phone verification connects the account to a contact route and helps us check that the person requesting access matches the account record. The step is required before access under our account conditions.

You can use a supported mobile browser where access is available, and the session may continue from login into the lobby. A new device can trigger another account check under the security terms.

Access and eligibility depends on local law. Where local law does not permit the service or a particular activity, the applicable local restriction takes priority over these Terms & Conditions.

Use the support link inside your account and identify the detail you want corrected. We may ask for verification before changing the record, then assess the request under our data-handling terms.

We publish the revised wording through the policy access point connected to the account. Check the displayed version before continuing, especially after a change involving verification, wallets, retention or account closure.