Reference

live123 Privacy Policy For Your Account

live123 Privacy Policy explains what we collect when you open an account, use a mobile browser, or check DANA and QRIS payment status.

Account dataCookie choicesWallet recordsAccess requests

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How DANA And QRIS Data Is Used

live123 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers details you provide during account creation, including your phone number and verification responses, plus technical records from the device and browser used to reach live123. We use these details to create access, protect the account, confirm wallet activity, and respond when a

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payment status needs checking. A DANA, OVO, GoPay, or QRIS reference may be retained with the related account record so our support team can trace a request without asking you to repeat every step. Bank transfer and virtual account references are handled for the same purpose.
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Cookies help keep sign-in and policy choices connected to your session. We do not describe access as available everywhere; eligibility depends on local law. This policy also explains retention, requests for correction or deletion, and the route for questions about data handling.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH PRIVACY

Where To Ask About Your Data

A clear support path matters when your account record or wallet reference needs attention. Sign in first when possible, then use the support route shown beside your account and cashier area.

Account access If you cannot reach the privacy page after login, tell us the device and browser path you used. We can direct your request to the account support route without asking for your password.

Wallet reference For a DANA, OVO, GoPay, or QRIS record, share the reference shown in your account rather than sending wallet credentials. We use that reference to locate the relevant payment event.

Policy request To ask about access, correction, deletion, or retention, identify the account phone number and request type through our support channel. We may verify ownership before changing any record.

SIX DATA CONTROLS

Six Privacy Steps Behind Your Login

We keep privacy practical by linking each control to a real account action rather than hiding it in broad wording.

Collection

We collect account details you submit, phone verification results, device signals, and activity needed to provide account access. Required fields are connected to the specific step where we ask for them.

Cookies

Cookies can remember a session, preserve selected settings, and help us understand whether a policy page loaded correctly. You can manage browser cookie controls, although some account functions may then need another login.

Account security

Phone verification and sign-in checks help separate your account from an unauthorised device. We will not ask you to disclose a password in a support message or send wallet credentials for a status check.

Payment records

DANA, OVO, GoPay, QRIS, bank transfer, and virtual account references may be matched to your account so a receipt or pending status can be investigated accurately.

Retention

We retain records only for the operational, security, dispute, or legal purpose described in the policy. When a retention period ends, the record is removed or handled in a form that no longer identifies you.

Your requests

You can ask us to access, correct, or delete eligible personal data through the account support route. We check account ownership first, then explain any lawful reason a record must remain.

Privacy Policy Questions For live123

These Privacy Policy answers address the searches we hear most often before an account is opened. They cover the practical points around Indonesian wallet records, mobile access, cookies, verification, and requests made through our account support route.

It covers account details, phone verification, device and browser records, cookies, wallet references, support requests, retention, and your options to access, correct, or delete eligible data.

We use your phone number to create and verify account access where local law permits. It also helps us identify the correct account when you ask about a DANA, OVO, GoPay, or QRIS record.

Yes. The Privacy Policy explains how DANA and QRIS references, along with OVO, GoPay, bank transfer, and virtual account records, can be connected to your account for status checks.

We may record device and browser details used for login, session security, and fault checking. A mobile browser path can help us understand why a policy page or account step did not load.

Use the account support route and state whether you want access or correction. Provide the account phone number and request details; we verify ownership before releasing or changing personal data.

You can submit a deletion request through support. We assess the request against account security, dispute handling, and legal retention needs, then explain which records can be removed and why.

Send the question through the support path shown in your account, with no password or wallet credentials. We may ask for a payment reference or phone verification to protect your account.

live123 Privacy Policy For Your Account

Where To Ask About Your Data

Six Privacy Steps Behind Your Login

Collection

Cookies

Account security

Payment records

Retention

Your requests

Privacy Policy Questions For live123

01 What does the live123 Privacy Policy cover?

02 Why does live123 need my phone number?

03 Does the Privacy Policy cover DANA and QRIS payments?

04 What device data does live123 collect?

05 How can I request a copy or correction of my data?

06 Can I request deletion under the live123 Privacy Policy?

07 How are Privacy Policy questions handled?

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